When will we start the production? Before we begin your order, we will send you a free visual image . After you have approved the design, we will begin production.
– 1) If you change your receiver address after we dispatch your order, and this results in a delay occurring, we cannot send you a refund.
-2) If you approved the visual design too late, causing a delay, we will send you a new delivery date. If you agree with the new delivery date, we will proceed your order. If you disagree, we will send you a 100% refund.
You can send a request to your sales rep. who will verify and release the refund to you.
Generally, the refund amount will arrive in your account within 1-8 business days.
If you have trouble with a refund, or your sales rep does not respond you, please send an email to: firstname.lastname@example.org