Defective Products and Refunds: What Do We Do To Assist You?
Do you believe the product you were sent is defective? If so, then we’ll be happy to address the issue for you. Be sure to send us pictures of the product in question to [email protected] Be sure to add a short account of the problem. One of our sales representatives will get back to you within 24 hours. If we find that a mistake has occurred, we will work with you to
Refunds Are Addressed?
If you want a refund, we will not create your order. Please allow us seven to 10 business days for your refund to be processed and given back. We will provide you with a return label for the products, with the refund process beginning upon their return. Once we identify the issue, we will process the refund.