1. If you want to cancel your order before production, you will get a 100% refund.
When will we start the production? Before we begin your order, we will send you a free visual image . After you have approved the design, we will begin production.
2. If we cannot deliver your order on time, you will get a 100% refund.
Exclusive:
– 1) If you change your receiver address after we dispatch your order, and this results in a delay occurring, we cannot send you a refund.
-2) If you approved the visual design too late, causing a delay, we will send you a new delivery date. If you agree with the new delivery date, we will proceed your order. If you disagree, we will send you a 100% refund.