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Case Study: Custom Pin(Double plating pin)


March 26, 2024



The customer contacted us through our website to request a special custom pin. They asked us to copy a custom pin based on an existing design.


Order Comments:

Good afternoon, I am looking to re-create the pins that our fire department uses. The company that we got through before is no longer taking new orders and will not give me any information or share the files that they already had set up. I am not sure exactly what finishes or any of the other information and have attached as many pictures as I have of the current pins and sizes. Let me know if there’s anything else you need.

The major description:

Decide for me, 1.5inches, Antique Gold plating, Custom shape, Butterfly clutch, Poly bag packing.




The design was intricate and required plating in two distinct metal colors.
Replicating the size of the original design also presented a significant challenge for the designer.




Advised “3D die cast pin +antique silver +antique gold” .
Through careful communication with the customer and collaboration with VIVIPINS designers, we were able to create the final, stunning pin after two rounds of revisions. The package was successfully delivered to the customer.


How We Did It:


Following the design program discussion with the customer, the digital proof was provided within 48 hours.
(The first digital proof was submitted within 24-48 hours.)
The process of revising is as follows: 

The customer promptly approved the digital proof.
Manufacturing began after the proof was approved.
The standard production time, which begins after proof approval, is approximately two weeks.
If requested, finished pictures of the product were sent to the customer prior to shipping. 

Customers are notified via email at each stage of the process.




Each design has its most suitable process, and our designers will remind customers of this during the proof checking phase.

You can trust that we will exceed your expectations with the finished product.


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Article written by

Linda Martin

I'm Linda Martin. I lead the Vivipins team in the custom bags department. Together, we specialize in creating masterpieces that tell your brand or fashion uniqueness, and in the most personalized manner possible. As diverse as bag styles can be, so are we at Vivipins when it comes to giving you that one type of bag you desire so badly. Material, style, and quality do not limit us. We are the bag industry specialist delivering to each of our customers the exceptional bag thrill they are looking for.

  • A bag for every purpose: Vivipins bags direct you to the custom bag place where variety literally knows no bounds. The slogan is “Create any bag you want!” Tote bags, paper bags, drawstring bags, backpacks, lunch bags, gift bags, and fanny packs, and each category still gives you choices you'll be overwhelmed about. Luckily, for you, we are here to help you customize it to your taste and liking.

  • Match material with user needs: Our customers don't just order bags, they choose from quality material that fits their needs: Nylon, canvas, denim, polyester, or leather. The choice is absolutely yours!

  • Personalized or brand identity swag: The prominent place of bags in your apparel and accessories makes them the perfect fashion statement or brand promotion accessory. Our customers don't settle for the ordinary, they tell personality and brand uniqueness with inimitable designs, slogans, and quotes.

We are taking custom bag swag to the next level. Want to come with us? Talk to us today and stand out from the crowd.

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